RETURN POLICY
Last updated July 03, 2025
REFUNDS
All sales are final and no refund will be issued.
Due to the nature of our offerings — which include digital content, creative works, and personalized services (both in-person and virtual) — all sales are final and we do not offer refunds or returns as a general policy.
However, we understand that unique circumstances may arise. If you feel your situation merits consideration for a refund (full or partial), you are welcome to contact us within 7 days of your purchase or scheduled session. We review each request on a case-by-case basis and remain committed to handling all inquiries with compassion, clarity, and integrity.
To request a review, please reach out via [contact form / email], including your order details and a brief explanation of your situation.
We reserve the right to make final decisions on any adjustments, refunds, or credits issued.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@onyi.love
